FAQ | LUCKY DOG | Trucker Hats

Frequently Asked Questions

What is your return policy?

If you need to make a return, we've got you covered. Returns are accepted within 14 days of receiving your order. Just fill out the form on our contact page and include your order number. Once approved, ensure your item is in its original condition and send it back to the address we provide. Please note, return shipping costs are not covered by LUCKY DOG.

Do you offer exchanges?

LUCKY DOG only accepts returns and does not offer exchanges.

How long does shipping take?

Shipping costs vary by location, but all packages are dispatched within 2-5 days of order fulfillment. All pre-order items ship within 1-3 weeks. If you have any questions or concerns about your shipment, please reach out to us via the contact page.

What sizes come in each hat?

Each hat is designed to fit most head sizes.

How can I contact customer support?

Please complete the inquiry form on our contact page, including your name, email, and order number.

Contact us

If you can't find an answer to your questions in our FAQ, please contact us.